Privacy policy
This privacy notice tells you what to expect us to do with your personal information.
Stiwdio Mizzi-Harris Limited is the controller and responsible for your personal data (collectively referred to as “Stiwdio Mizzi-Harris”, “we”, “us” or “our” in this privacy notice). Our contact details are:
Stiwdio Mizzi-Harris Limited
103 High Street
Barry
CF627DS
For all data matters, please contact:
Rebecca Mizzi-Harris - becca@mizziharris.com
What information we collect, use, and why:
We collect or use the following information to provide and improve products and services for clients:
- First and last names
- Email addresses
- Phone numbers
- Addresses
- Transaction data (including details about payments to and from you and details of products and services you have purchased)
- Usage data (including information about how you interact with and use our website, products and services)
- Information relating to compliments or complaints
We collect or use the following personal information for the operation of client or customer accounts:
- First and last names
- Billing address
- Email address
- Telephone numbers
- Job title/role
We collect or use the following personal information for information updates or marketing purposes:
- Names
- Email address
- Marketing preferences
We collect or use the following personal information for dealing with queries, complaints or claims:
- First and Last Name
- Billing address
- Email address
- Telephone numbers
- Job title/role
- Correspondence
Lawful bases and data protection rights
Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.
Which lawful basis we rely on may affect your data protection rights which are set out in brief below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:
- Your right of access - You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. Read more about the right of access.
- Your right to rectification - You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. Read more about the right to rectification.
- Your right to erasure - You have the right to ask us to delete your personal information. Read more about the right to erasure.
- Your right to restriction of processing - You have the right to ask us to limit how we can use your personal information. Read more about the right to restriction of processing.
- Your right to object to processing - You have the right to object to the processing of your personal data. Read more about the right to object to processing.
- Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. Read more about the right to data portability.
- Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. Read more about the right to withdraw consent.
If you make a request, we must respond to you without undue delay and in any event within one month.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
Our lawful bases for the collection and use of your data
Our lawful bases for collecting or using personal information to provide and improve products and services for clients are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We only collect names, business and / or billing addresses, email addresses and phone numbers of clients and people who enquire about working with us. This information is only used to deliver and improve client services and invoicing purposes. We sometimes ask for client feedback, in which the client can choose to remain anonymous or publicly known or shared, and if they are happy for any part of their feedback to be shared publicly. We also adhere to their choice, and this is made clear in our feedback form. We never share any personal data with anyone outside of Stiwdio Mizzi-Harris.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for the operation of client or customer accounts are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We collect names, business and / or billing addresses, email addresses and phone numbers of clients and people who enquire about working with us. This information is only used to deliver and improve client services and invoicing purposes. We never share any personal data with anyone outside of Stiwdio Mizzi-Harris.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for information updates or marketing purposes are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We collect names and email addresses of email subscribers. We use this purely for marketing and updates via email. Subscribers can unsubscribe at any time, and we never share any personal data with anyone outside of Stiwdio Mizzi-Harris.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:
- Consent - we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
- Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
- We sometimes ask for client feedback, in which the client can choose to remain anonymous or publicly known or shared, and if they are happy for any part of their feedback to be shared publicly. We also adhere to their choice, and this is made clear in our feedback form. We never share any personal data with anyone outside of Stiwdio Mizzi-Harris.
For more information on our use of legitimate interests as a lawful basis you can contact us using the contact details set out above.
Where we get personal information from
- Directly from you
How long we keep information
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Who we share information with
Data processors
QuickBooks
This data processor does the following activities for us: Processes invoices, issue refunds, holds client and transaction data for billing and accountancy purposes. This information is supplied to our third party accountant for tax and payroll purposes of Stiwdio Mizzi-Harris.
Mailchimp
This data processor does the following activities for us: Processes name and email addresses of people who have opted into our mailing list. The processor sends emails at the request of Stiwdio Mizzi-Harris, written by Stiwdio Mizzi-Harris. Subscribers can unsubscribe at any time.
Google Gemini
This data processor does the following activities for us: with users permission, records google meet video calls, transcribes calls, and helps with Stiwdio Mizzi-Harris documentation and note taking (internal purposes only).
Umami
This data processor does the following activities for us: Umami is an open-source, privacy-focused web analytics tool that serves as an alternative to Google Analytics. It provides essential insights into our website traffic, user behaviour, and performance, all while prioritizing data privacy. Unlike many traditional analytics platforms, Umami does not collect or store personal data, avoiding the need for cookies, and is GDPR and PECR compliant.
Others we share personal information with:
- Accountants, professional or legal advisors
- Suppliers, freelancers and service providers - engaged by Stiwdio Mizzi-Harris to complete work on an agreed project
- HMRC for tax purposes
Third-party links outside of our control
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
How to complain:
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated: 04.10.2025